Release your horse from your bad habits!

Tel:  (+44) 07 5050 108 91

BLOCK BOOKING OF LESSONS

EquiPosture horse simulator lessons can be booked in blocks of 3 or 5 lessons with either Alison Craig or Sue Merry. These bookings are subject to the following terms and conditions:


AGREEMENT          

  • Lessons to be paid for in advance in one single payment
  • Lessons to be taken within a 12 week period from the time that payment is made
  • Any lessons not taken within this period will expire
  • Fees are non-refundable except where the teacher is unable to meet their obligation to teach or in what the teachers consider to be exceptional circumstances for the client. This does not affect your statutory right to cancel (see below)
  • Lessons to be scheduled in advance at the time of payment.
  • Once the lessons are booked they must be taken at the times and dates agreed.
  • 48 hours notice is required in order to reschedule a lesson. We cannot guarantee to be able to reschedule lessons but we will try to if possible. If we are unable to reschedule or if you do not show up for a booked lesson or do not give us 48 hours notice of any changes required then that lesson fee will be forfeited and it will no longer be possible to reschedule the lesson.
  • It is your responsibility to ensure that your teacher has received any communications from you relating to lesson cancellations/changes.


SINGLE LESSON BOOKINGS


AGREEMENT  

  • Lessons to be paid for in advance
  • 48 hours notice is required if you wish to cancel or change the lesson
  • Any cancellations or changes made in less than 48 hours before the scheduled start of the lesson will incur a fee of 50% of the lesson fee.
  • Any cancellations or changes made in less than 24 hours before the scheduled start of the lesson will incur a fee of 100% of the lesson fee.This includes failing to turn up for a booked lesson without giving any notice at all.
  • It is your responsibility to ensure that your teacher has received any communications from you relating to lesson cancellations/changes.


RIGHT TO CANCEL: 
You have the right to cancel within 14 days of confirming your acceptance of this Agreement without giving any reason.
The cancellation period will expire after 14 days from the date that your payment is received by either Sue Merry or Alison Craig.
Should you wish to exercise your right to cancel this contract, you are required to deliver or send a written and clear statement that you wish to cancel by post, fax or e-mail. Whichever method of communication is used, a copy of the cancellation notice or statement should also be sent by email to you at the email address that you specify.
To meet the cancellation deadline, it is sufficient to forward a communication concerning your intent to exercise your right to cancel before the cancellation period has expired.
Effects of Cancellation: Should you, the client, cancel this contract within the specified 14-day period under the terms of ‘the Regulations’, this will end any contractual obligation between Sue Merry and Alison Craig and the client under the terms of this Agreement.
Sue Merry or Alison Craig will reimburse the client all payments received without undue delay, no later than 14 days following the date informed of the client’s decision to cancel the contract.
Reimbursement will be made by the same means of payment as the initial transaction was received, unless expressly agreed otherwise. You, the client, will incur no additional fees or charges.

Terms and Conditions